7vip Privacy Policy

1 Data Controller

7vip operates as the data controller responsible for the personal information collected through the platform at https://7vip.ws. As data controller, 7vip determines the purposes and means of processing your personal data and is accountable for ensuring that processing is carried out in compliance with applicable data protection legislation.

For all privacy-related queries, requests, and complaints, you may contact our Data Protection team directly at [email protected]. We aim to acknowledge all privacy enquiries within 5 business days.

2 What Data We Collect

7vip collects personal data that falls into the following categories:

We do not collect special category data (such as health, biometric, or political data) except where a player voluntarily discloses health information in connection with a responsible gaming request, in which case such data is used solely for the purpose of facilitating the requested support measure.

3 How We Collect Data

7vip collects personal data through the following channels:

• Direct submission: Information you provide when registering, completing KYC, making deposits or withdrawals, contacting support, or updating your account profile.
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and analytics tools as you interact with the platform.
• Payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, and banking partners when processing PKR deposits and withdrawals.
• Identity verification providers: Verification results and risk scores returned by our third-party KYC partners following document submission.
• Fraud and security tools: Device fingerprinting and behavioural analytics data collected to detect and prevent fraudulent activity on the platform.

4 How We Use Your Data

7vip uses your personal data for the following purposes:

• Account creation and management: To register your account, authenticate your login sessions, and maintain your player profile.
• Identity and age verification: To confirm you are aged 21 or above and to fulfil our KYC obligations under applicable gaming regulations.
• Payment processing: To process PKR deposits from and withdrawals to your registered JazzCash, EasyPaisa, HBL, UBL, Meezan, Raast, or 1LINK accounts.
• Service delivery: To provide access to casino games, sports betting markets, live dealer tables, and all other 7vip platform features.
• Bonus and promotions administration: To credit bonuses, track wagering requirements, and administer promotional campaigns.
• Fraud prevention and platform security: To detect, investigate, and prevent cheating, money laundering, unauthorised access, and other prohibited activities.
• Responsible gaming: To monitor gameplay patterns for signs of problem gambling and to enforce deposit limits, cooling-off periods, and self-exclusion requests.
• Customer support: To respond to your queries, complaints, and support requests efficiently and accurately.
• Legal and regulatory compliance: To meet our obligations under applicable gaming, anti-money laundering, and data protection laws.
• Marketing communications: To send you promotional emails and platform notifications, where you have opted in to receive such communications. You may opt out at any time.
• Platform improvement: To analyse aggregated usage data and improve the features, performance, and user experience of the 7vip platform.

5 Legal Basis for Processing

Where data protection law requires us to identify a legal basis for processing your personal data, 7vip relies on the following:

• Contractual necessity: Processing required to perform the contract with you (i.e., to operate your 7vip account and deliver gaming services).
• Legal obligation: Processing required to comply with applicable law, including anti-money laundering regulations, gaming licensing conditions, and tax reporting obligations.
• Legitimate interests: Processing carried out in 7vip's legitimate interests — such as fraud prevention, platform security, and service improvement — where those interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent, such as the sending of marketing emails. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

7vip does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK, for the purpose of processing your PKR transactions.
• KYC and identity verification providers: Third-party services that process your CNIC or passport information to verify your identity and age.
• Game technology providers: Software studios whose games are offered on the 7vip platform may receive anonymised session data necessary for game integrity and RNG auditing.
• Fraud prevention and analytics services: Providers of device fingerprinting, IP analysis, and behavioural analytics tools used to detect platform abuse.
• Legal and regulatory authorities: Courts, law enforcement agencies, gaming regulators, and financial intelligence units, where disclosure is required by applicable law or a valid legal order.
• Professional advisers: Lawyers, auditors, and accountants under strict confidentiality obligations where necessary for legal, compliance, or financial purposes.

7 Cookies & Tracking Technologies

7vip uses cookies and similar tracking technologies to ensure the platform functions correctly, to enhance your experience, and to gather usage analytics. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in during your visit. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and last-visited game categories, so you do not have to re-configure them on each visit.
• Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited, how long sessions last, and which features are used most. This data helps us improve the platform.
• Security cookies: Help detect and prevent fraudulent sessions, bot activity, and account takeover attempts.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 7vip platform. 7vip does not use third-party advertising cookies or track your activity on other websites.

8 Data Retention

7vip retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the full duration of your account, plus a minimum of 5 years following account closure, in line with standard anti-money laundering record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Transaction records: Retained for a minimum of 5 years following the transaction date.
• Support communications: Retained for up to 3 years from the date of the interaction unless the matter is subject to ongoing legal proceedings.
• Technical and usage logs: Typically retained for up to 12 months, after which they are aggregated or deleted.
• Marketing consent records: Retained for the duration of the marketing relationship plus 2 years to demonstrate consent history.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

9 Data Security

7vip implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data in transit between your device and 7vip servers.
• Encryption at rest for sensitive data stores, including KYC document archives and financial records.
• Role-based access controls that limit employee access to personal data strictly to what is required for their job function.
• Regular security audits, vulnerability assessments, and penetration testing by independent security professionals.
• Multi-factor authentication requirements for administrative system access.
• Incident response procedures to detect, contain, and notify affected parties in the event of a data breach.

10 Your Rights

Subject to applicable data protection law, you have the following rights in respect of your personal data held by 7vip:

• Right of access: You may request a copy of the personal data 7vip holds about you, along with information about how it is being processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data. Many details can be updated directly within your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that we restrict processing of your data in certain circumstances, such as while a dispute about its accuracy is being resolved.
• Right to data portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that we provide your data in a structured, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, and you may opt out of marketing communications at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact us at [email protected]. We will respond within 30 days of receiving a valid request. We may request proof of identity before processing certain requests to protect against unauthorised data access.

11 Minors & Age Verification

7vip's services are strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory part of our registration and KYC process.

If 7vip becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. All balances and winnings associated with an underage account will be forfeited.

If you believe that a minor has registered on the 7vip platform, please notify us immediately at [email protected] so that we can take appropriate action without delay.

12 International Data Transfers

As an internationally licensed online gaming platform, 7vip may transfer your personal data to, and store it in, countries outside the jurisdiction in which you reside, including countries that may not have data protection laws equivalent to those in your home jurisdiction.

Where such transfers occur, 7vip ensures that appropriate safeguards are in place to protect your data. These safeguards may include standard contractual clauses approved by relevant data protection authorities, the use of vendors who are certified under recognised international data transfer frameworks, or transfers to jurisdictions that have been deemed to provide adequate protection.

By using the 7vip platform, you acknowledge and consent to the transfer of your personal data to and storage of your data in jurisdictions outside your country of residence where necessary for the operation of the platform and the delivery of services to you.

13 Changes to This Privacy Policy

7vip reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the features of the platform. The "Last updated" date at the top of this policy indicates when the most recent revision was made.

For material changes — those that significantly affect how we collect or use your personal data — 7vip will provide advance notice via a platform notification or an email to your registered address before the changes take effect. For minor or administrative updates, the revised policy will be published on this page without individual notification.

Your continued use of the 7vip platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any updated provision, you should cease use of the platform and contact support to arrange account closure.

14 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7vip handles your personal data, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the 7vip platform — average response time under 10 minutes.

We will acknowledge your privacy query within 5 business days and aim to provide a full response within 30 days. Where a query is complex or involves multiple rights requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the relevant supervisory or data protection authority in your jurisdiction. 7vip will cooperate fully with any such regulatory enquiry.

This Privacy Policy was last reviewed and updated in January 2026. It supersedes all prior versions of the 7vip Privacy Policy. For historical versions, please contact [email protected].